THE PRETTIEST P   ST

The Gingham Florals Flower is your assurance of the quality you can expect from our products.
Delivering a Gingham Floral Gift

How we process your order 

Our flowers arrive fresh every morning (we're early birds!). We process all orders fresh each morning and get them into the postal system by midday. Therefore your order is usually processed and posted the following day with the freshest flowers.

 

Order on Monday expected delivery Wednesday*

Order on Tuesday expected delivery Thursday*

Order on Wednesday expected delivery Friday*

Order on Thursday expected delivery Saturday*

Orders placed on Friday, Saturday and Sunday will be processed on Monday morning for delivery on Tuesday*

*Subject to Hermes delivery operations 

UK mainland orders for Room Sprays & Pot Pourri received by 10am, Monday to Friday, will be dispatched the same day for standard delivery.

 

Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.

 

Orders are processed and shipped on business days only (Monday through Friday, excluding bank holidays).

 

Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery.

 

Gingham Florals does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to:

  • exercise your right of cancellation; and

  • address any intended cancellation or complaints to the correct place of business.

  • HERMES DELIVERY ITEM POLICY 

    Hermes are our preferred delivery partners. We use a next day delivery service for our fresh flower posies and our postal boxes fit through most UK letterboxes. We considered other shipping providers but the numbers speak for themselves - Hermes next day delivery is 98% assured to arrive within 24 hours of posting.

     

    However there is a small chance the delivery may arrive a day later than expected. If your box does not arrive, or arrives damaged, we will offer a replacement. For a refund we will need to wait until after 7 working days have passed, in line with Herme’s delivery terms.

    We have specifically designed our posies using flowers which can be kept out of water for more than 48 hours. We also send flower care information explaining that the flowers must be put in water and cut immediately after arriving with the customer. If you believe that your flowers are damaged or bad quality, you will need to provide photographic or video evidence and we reserve the right to determine the health of the flowers now in your possession. We only accept damaged claims 24hrs after delivery of your order.